The Sahar police registered a theft case against an unidentified person on Saturday after the family failed to trace the bag through the airline. The suitcase contained valuables worth ₹ 2.25 lakh, including medals won during a cruise trip. Mumbai: A Bandra West family returning from a holiday in Madrid discovered that one of their six checked-in suitcases was missing after landing at Mumbai airport.
She received notifications on the Emirates app confirming that the luggage had been loaded onto the flights. At Dubai airport, she was also informed that all six bags had been loaded onto the connecting flight to Mumbai. Riya approached the Emirates help desk and submitted a written complaint.
The family followed up with the airline between October 17 and 23, but was eventually advised to lodge a police complaint. The Sahar police registered a case against an unidentified person under Section 303(2) of the Bharatiya Nyaya Sanhita (BNS), which deals with theft.
Riya told the police that all six bags had been checked in at Madrid airport.
The missing suitcase contained two jackets, a hair dryer, a handbag, perfume, shoes, sandals, clothes and medals won during a cruise. However, the family received only five bags at belt number six after landing in Mumbai. Riya M, 44, had travelled to Madrid with her husband and two children in September, according to the complaint. The family returned to India via Dubai on October 17, flying Emirates flight from Madrid to Dubai and connecting flight to Mumbai.
