He said the delivery partner’s location stayed in the same spot for nearly 40 minutes, leaving him wondering where his food had gone. A Zomato customer’s dinner took an unexpected turn after he claimed his order never arrived.
Zomato has not publicly confirmed the customer’s claim that the delivery partner consumed his food. He claimed that although the app showed the delivery partner was nearby, the order did not arrive. “@deepigoyal, this isn’t food delivery anymore. It’s a full-fledged food-sharing economy. Legends say the delivery is still standing there,” he added. The allegation remains based on the customer’s account. The post prompted several users to raise concerns about the safety of food ordered through delivery platforms. One user wrote, “This isn’t acceptable. If the delivery partner can steal the food, then they can also tamper with the food by mixing anything. What about consumer safety?”
The post was shared on X by Rishabh Kaushik, who said he ordered food from Khadak Singh Ka Dhaba through Zomato at 10:58 pm.
“I went to track my order and, instead of finding my food, I found the delivery partner’s location, and apparently, two people were enjoying my dinner,” Kaushik wrote.
