Tag Archives: TRAI

Why it matters: TRAI mandates AI-led complaint centres, 16-hour human: A practical reader guide

The Telecom Regulatory Authority of India (TRAI) has directed telecom operators and internet service providers [...]

Reporting serious failures Companies would have to report critical: A practical reader guide

The Telecom Regulatory Authority of India (TRAI) has proposed that telecom companies such as Airtel, [...]

Telecom regulator proposes licences, other new rules for free: A practical reader guide

The telecom regulator has recommended that apps that stream free, ad-supported TV channels over the [...]

“Instead of only 28-day recharge plans, 30-day recharge plans will: A practical reader guide

Prepaid mobile users will get more flexible recharge options, including 30-day plans and voice-and-SMS-only packs, [...]

Telecom operators will therefore have to introduce the required plans: A practical reader guide

Prepaid mobile users in India will have more recharge options under new telecom consumer protection [...]

Two more held by CBI for ₹11.42 cr ‘digital arrest’ case in Gujarat: A practical reader guide

New Delhi, The CBI has arrested two more persons in a ₹ 11.42 crore "digital [...]

Why it matters: TRAI orders telecom companies to offer voice: A practical reader guide

From around October 21 this year, telecom operators in India, including Airtel, Jio, and Vodafone [...]