A Noida woman revealed that a Rapido delivery partner approached her with inappropriate messages and even dared her to file a complaint when she threatened him with consequences.
Another incident of harassment by Rapido rider
We understand your concern regarding the reported Captain’s behavior, and we take such matters very seriously. Srivastava also shared a screenshot of the exchange where the delivery partner starts texting her with a hello, asks her how she is and then drops an ‘I love you” message. To this the woman responds and warns him that she will file a police complaint if he texts or calls her again. But the delivery partner didn’t seem to bother about this and dares her to file a complaint and tells her to reach out to the Rapido as well. Rapido responded to the woman’s complaint, asking her to share booking details with them. “Hi Geetika, we are sorry to learn about the unpleasant experience you faced during your Parcel Delivery ride. Customer safety, dignity, and respect are our top priorities. Kindly share the Ride ID along with your registered mobile number via DM so we can assist you further. He kept insisting. At that point, I got scared and started shouting at him. But I was the one who eventually cancelled the ride,” she wrote. She added that the car then moved ahead of the metro gate and stopped there. “I’m not saying this is only about women. She concluded her post by urging Rapido to investigate what happened with the ride and the person who arrived in the car.
A few weeks ago, another woman pointed at the safety risks of the Rapido after she reportedly booked a bike from a metro station at around 11 pm, but the rider arrived in a car and insisted that he boarded it. Speaking to Hindustan Times, Moni added that the man followed her till Sector 15 but eventually stopped due to a traffic jam.
We appreciate you bringing this to our attention and look forward to your response,” the company said in its response. “I was obviously confused because I had booked a bike, not a cab,” she wrote, adding that the person in the car was the same person she had been speaking to on the phone, but did not match the rider’s profile picture on the app. Moni said that the man told her that his bike had broken down and that he had arrived in a car instead. She said that he then asked her to get into the vehicle. “I said no. He then said, ‘Okay, I’m going,’ and said he would cancel the ride. She said that she felt unsafe at the moment and “went blank”. “All I could think about was getting home safely,” she wrote in the post. If a man had been in the same situation, I don’t think it would have been safe for him either,” she said. “I’m safe now, but I really hope this is taken seriously so that this doesn’t happen to someone else,” she wrote.
