The Regional Passport Office (RPO), Pune, has resolved as many as 1,360 passport-related grievances and cases through 14 open house programmes held since 2025. Of the 1,360 cases, 464 were resolved through four open houses in 2025 while the remaining 896 cases have been resolved through 10 such programmes held thus far in 2026. At the open house held on Wednesday, October 7, a total 84 different cases were resolved, with officials providing applicants direct guidance on documentation and procedures.
The open house is held on the first Wednesday of every month at the RPO Pune office at Baner.
The cases included court-related matters, name- and date-of-birth changes, single-parent and adoption cases, adverse police reports, document deficiencies and other procedural issues. Officials examined individual applications and advised applicants on the documents and steps required for further processing, with several cases resolved during the interaction. The latest open house primarily focused on applications pending on or before December 31, 2025. More than 300 applicants were invited for direct grievance redressal.
