Mumbai, Maharashtra Chief Minister Devendra Fadnavis on Tuesday flagged persistent malnutrition among children in slums of Mumbai, which has a high per capita income, and called for targeted interventions through corporate social responsibility partnerships.
He said that the city’s relatively high per capita income should be reflected in better nutrition indicators. “Even if people are not going hungry, there are many who are malnourished,” the chief minister said, stressing the need to improve nutritional outcomes in poorer communities.
Referring to the state government’s work with Samagra, he said an analysis of 1,100 online government services had found that nearly 200 services were rarely or never sought by citizens. He said only around 45 to 47 services and schemes accounted for about 90 per cent of citizens’ interaction with the government.
Fadnavis said government processes designed decades ago needed to be revisited, as citizens now expect faster service delivery and prompt responses to their grievances. “If we undertake business process re-engineering of these 45 to 47 services and improve their delivery systems, 90 per cent of the people can be made much happier and their perception of the government can change,” Fadnavis said. He said the business process re-engineering exercise was in its final stage and the government would soon introduce the reworked services.
