Forty-three people, including 32 women, were apprehended following a bust of a fake call centre in Janakpuri, west Delhi, which allegedly duped hundreds of victims through fraudulent insurance-related schemes, police said on Thursday.
Five people arrested
They allegedly impersonated representatives of insurance companies, contacted policyholders and prospective clients, and duped them with fraudulent benefits and upgrades offers. All five were arrested and booked for cheating and criminal conspiracy, a case regarding which was registered at Janakpuri police station. Police said five among them, including the call centre owner and key office-bearers, were later arrested, while the remaining 38, who were all tele-callers, were not officially arrested but bound down. Deputy Commissioner of Police (DCP) Hareshwar V Swami said that, acting on a tip-off, a police team raided the call centre on Wednesday night and found 43 people working there. Police said those arrested included Vishal Kapoor, the 35-year-old call centre owner and alleged mastermind; Nitin Sharma, the 39-year-old administration head; Gunjan, 23, the human resources manager; and Bheem, 35, and Ajay, 24, the managers.
“Once the victim agreed to KYC, they used to get the premium transferred into mule accounts, thereafter destroying the SIM card they used for cheating the victim,” the officer said.

