Domestic LPG consumers can complete the process by visiting: A practical reader guide

Domestic LPG consumers can complete the process by visiting: A practical reader guide

Biometric Aadhaar Authentication (BAA), commonly referred to as eKYC, will become mandatory from October 1, 2026, for households to continue receiving subsidised domestic liquefied petroleum gas (LPG) refills.

How to complete eKYC for LPG

Linking Aadhaar with the LPG consumer number using biometric data, such as fingerprints or an iris scan, is known as Biometric Aadhaar Authentication. Domestic LPG consumers can complete the process by visiting their respective gas agency, or do it from home by downloading the required mobile applications. During the refill delivery, the delivery person can also complete authentication on the spot using the OMC mobile application.

Consumers can also call 1800 2333 555 for assistance.

What happens if eKYC is not completed?

Linking each connection to an Aadhaar-authenticated consumer helps prevent the diversion of subsidised domestic cylinders for commercial and industrial use, weeds out duplicate and ineligible connections, and makes subsidy delivery more transparent and targeted. Consumers who are unwilling or unable to complete BAA will continue to receive LPG, but at the applicable market price and without subsidy. Consumers who have completed BAA will continue to receive refills at the regulated retail selling price with the applicable subsidy.

They will also not be supplied 14.2 kg refills. Effectively, households that have not completed eKYC will not only lose access to subsidised 14.2 kg refills but will also have to pay more for cooking gas. Unlike 14.2 kg refills, the 5 kg and 10 kg cylinders are free-trade products and are priced on the lines of commercial LPG. As of September 19, 27.43 crore, or 89.9% of active domestic LPG consumers in the country, had completed biometric authentication.

Biometric Aadhaar Authentication ensures that subsidised LPG reaches only genuine and eligible households, according to the Ministry. For those yet to complete the process, booking refills at the Retail Selling Price (RSP) with subsidy will be enabled after authentication, the Ministry said.