WhatsApp has launched bill payments in India to make it easier for users to find, manage and pay their everyday household and utility bills on the app. WhatsApp, in a statement on Thursday, said the bill payment service will be powered by the Bharat Connect (BBPS) network, allowing people to pay bills to more than 22,700 billers across 30 categories, including electricity , gas, water, FASTag , insurance, credit cards and loan repayments.
With bill payments, we’re bringing that same simplicity to one of the most routine tasks in every household. No more juggling apps or tracking multiple due dates. We want to make paying a bill on WhatsApp as effortless as sending a message, and help bring the convenience of digital payments to people across the remotest parts of the country.”
Arun Srinivas, Managing Director and Country Head of Meta India, said, “For millions of Indians, WhatsApp is already the simplest way to stay close to family and friends, talk to businesses, access citizen services, and buy everything from metro tickets to insurance — all without leaving the app.
WhatsApp had earlier launched browser calling , allowing users to make and receive one-on-one and group audio and video calls directly through WhatsApp Web, without downloading any desktop application. This is the second major announcement from WhatsApp since Kunal Shah joined as the CEO of the messaging app.
