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Why do people look everywhere before reaching a doctor?
Overcrowded OPDs can feel rushed or intimidating, particularly when patients have waited a long time and have several concerns to discuss. “Digital channels, in comparison, offer immediacy and a sense of personalisation. Note to readers: This article is for informational purposes only and not a substitute for professional medical advice. Always seek the advice of your doctor with any questions about a medical condition.
Access and affordability matter, but so do time, comfort and the feeling of being heard, according to Smriti Tandon. The danger arises when that feeling of personalisation is mistaken for clinically appropriate advice,” said Smriti Tandon. “A family member may be deeply trusted, a medical store owner may have known a household for twenty years, and a YouTube doctor may have millions of followers, but trust and clinical responsibility are different things,” Smriti told HT Lifestyle.
