Instagram users across the world faced another disruption on Wednesday, with thousands reporting that direct messages (DMs) were not working, making it the second major outage involving Meta’s platforms in just a few days.
Latest Update
As of the latest updates, Instagram’s messaging services appeared to be functioning normally for most users. However, the company has not released an official explanation for the cause of the outages.
Details
The issue appeared to affect Instagram’s messaging feature, with users saying they were unable to send or receive DMs. Several users also reported login difficulties and problems connecting to Instagram’s servers during the outage.
According to outage-tracking website Downdetector, complaints about Instagram began rising sharply on Wednesday, with reports surging as users flagged issues with the platform. The number of complaints reportedly crossed thousands before gradually declining as services began returning to normal.
By late Wednesday, Instagram appeared to have recovered for many users, with reports of problems falling significantly. However, Meta did not immediately provide details about the cause of the outage.
The outage appeared to be mainly linked to Instagram’s direct messaging system. Users reported that messages failed to send, did not get delivered or remained stuck while attempting to load.
Downdetector, which tracks service disruptions based on user reports, recorded several hundred complaints related to Meta’s other platforms, though the scale of those issues was much smaller compared with Instagram.
Meta has not publicly confirmed what caused either outage.
